Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
We collect information you provide directly when you create an account, set up a business, or contact us. This includes names, email addresses, business names, and payment information processed by our payment provider.
We also collect usage data automatically — including IP addresses, browser type, pages visited, and feature usage — to improve the platform.
2. How We Use Your Information
- Provide, operate, and maintain the BSH platform
- Send transactional emails (invoices, receipts, password resets)
- Respond to support requests
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Storage and Security
All data is stored on servers you or we control. Passwords are hashed using bcrypt. Sensitive settings (SMTP credentials) are encrypted at rest. We use HTTPS for all data in transit.
Isolated-tenancy businesses have their own database credentials — your data is never mixed with other tenants.
4. Data Sharing
We do not sell your personal data. We may share data with service providers (hosting, email delivery) strictly to operate the service. We share data with law enforcement only when legally required.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us. Businesses may export their data via the admin panel.
6. Cookies
We use session cookies for authentication and localStorage for theme preference. We do not use tracking or advertising cookies.
7. Contact
For privacy questions, contact us at our contact page.